Mission Statement: "To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service."
That's how we do things at Tuffy Tire & Auto Service Center. That's why only Tuffy offers a 2-year/24,000-mile guarantee on parts and labor you can take to any store. Plus, we offer a courtesy inspection with every Tuffy purchase. It covers tires, brakes, fluids, exhaust system, battery, belts and more. With every purchase, we even give you 24 free months of roadside assistance, too! We call it ToYourRESCUE. Our work will be DONE RIGHT. PERIOD. Or we'll fix it for free. Now, that's what you call Tuffy totally having your back!
The Firestones have been in the car business for 33 years, starting at Jim Herrin Pontiac in 1978 as seniors in high school. Before purchasing the Tuffy Auto Service Center, they worked for 16 years at Findlay Ford Lincoln Mercury, now Reineke Ford, where John was the Used Car Service Manager and Rhonda worked in the title office.
Tuffy Auto Service Center is a locally owned and family run service center. When John and Rhonda are fortunate enough to be able to sneak away for a day or two, their son, Brenton is in charge and also does a wonderful job with customer satisfaction. John and Rhonda take great pride in the community and make numerous donations to community events. They are a very patriotic family and greatly support the military and military families. The lobby is filled with numerous awards and accomplishments. Their loyal customer's admire the "Old Fashion Mom and Pop" feel of the shop.
The Findlay Tuffy Auto Service Center is a full service automobile and light truck maintenance facility with a crew of knowledgeable and professional technicians. Our facility works on all makes and models of vehicle and offer oil, changes, brakes, tires, exhaust work, scheduled maintenance, fluid replacement, shocks, struts, batteries and engine repair.
The Tuffy Philosophy
Treating our customers and employees with honesty, respect, and professionalism
Providing quality parts and service at an exceptional value
Recognizing that satisfied customers are the foundation of our business
At Tuffy, we realize that our future success is determined by how well we exceed our customer's expectations today.
“Excellent service. Most definitely recommend Tuffy Service. Honest people...”
Mar 05, 2019 – MC COMB, OH
“We have been taking our cars to John and Rhonda for years. They are able and very capable of handling anything I need. The service is excellent and the prices fair. We do not have to worry about them fixing something that is not a problem.”
Oct 27, 2015 – Findlay, OH
“John, Ronda, and the crew always do an OUTSTANDING job! A lot of repair shops in findlay will take advantage of a girl who knows nothing about cars and will charge through the roof for services you don't need! John is always extremely honest and upfront about what needs to be fixed and why. In the year I have bbeen bringing them my car I have NEVER felt like they were trying to upsell or take advantage of me. They always get the job done quickly and are as cost conscious as possible, which is perfect for a college student. Keep up the amazing work!”
Jan 15, 2015 – Findlay, OH
“I am extremely satisfied with my recent Brake Service at Tuffy of Findlay. John and Rhonda were extremely knowledgeable, efficient, and fast - getting my vehicle in the same day I called for service. By lunch-time I had my quote; and soon after my services were completed (at a great price to boot). I selected the Findlay Tuffy for my Brake Services due to them being highly recommended, and I will certainly continue to use them in the future for my vehicle's mechanical needs. Thanks guys!”
Jul 24, 2013 – Findlay, OH
“Every time I bring my car in is a positive experience that keeps me coming back to Findlay Tuffy. They get everything done, explain everything to me thoroughly, help me analyze my options and are always friendly. They also don't pressure me to get unneccary work done, unlike a different service center I had used previously.”
Jul 11, 2012 – Findlay, OH